COVID GUIDELINES FOR PARLOUR SALON & SPA
TO OUR PARLOUR 9 GUESTS:
We have put several additional safety/disinfection measures in place at Parlour 9 Salon & Spa to ensure a safe and efficient appointment for you. We ask for extra patience during this time as we do everything we can to accommodate as many guests as safely possible and maintain the high-level of customer service that we are known for.
Additional time will be required to implement these upgraded sanitation measures. We have done everything we can to ensure that we provide enough time for each appointment but, we do ask for patience from you as this is new to us also! Please read below for details. We cannot wait to see you!
Due to COVID-19, we have put new guidelines in place for your upcoming appointments with us.
For the safety of all guests, we request that you DO NOT bring children or other guests with you to your appointments unless they are also receiving services. If you are bringing another guest with you who IS receiving services from another provider, we ask that neither of you stay past the duration of your personal appointment, if possible.
-Please come alone to your appointment. No additional people will be able to come inside with you due to mandated capacity limits.
Please reschedule your appointment if you or ANY member of your household has had a fever within the last 24 hours. If a client comes in sick, we will be asking that client to reschedule the appointment until a later, safer date.
-If you feel sick, DO NOT COME. If you have experienced cold/flu like symptoms within 48 hours of your appointment, reschedule. We will refuse service if we feel there is the possibility of sickness.
If you or ANY person you have come in contact with has had Coronavirus, please reschedule your appointment until AFTER your 14-day quarantine is complete.
-We will have a health screening to fill out when you arrive
– You must wear a mask, this is mandated by the state to reopen the salon. Staff and Guests are required to wear them. While we respect each persons beliefs on mask wearing, and understand reasons to not feel comfortable wearing a mask, if you cannot wear a mask, you will need to reschedule to a later date, as all guests in the salon must wear a mask at all times. We will have disposable masks available for client use for $1 each. If you have your own mask and are comfortable with wearing it, we ask that you bring that with you to your appointment. If you choose to wear your own mask, you acknowledge that you may get color on your mask and that the salon is NOT responsible for this.
Due to the close proximity required to render services in our industry, our staff will also be required to stay home if they have exhibited symptoms of illness or been exposed to someone with Coronavirus. We ask for your patience in rescheduling clients due to such occurrences as our goal is to make sure that your visit with us is as safe as possible.
WHEN YOU ARRIVE:
We are asking all of our guests to REMAIN IN THEIR CARS until you receive a text or call saying that we are ready for you to come in to your appointment.
Before you enter the salon, someone will greet you at the door and TAKE YOUR TEMPERATURE. If your temperature is 100.4 degrees or higher, we will ask that you reschedule your appointment, as we cannot let you into the salon.
We are asking our clients to sign a WAIVER stating that you can answer “no” to the following questions:
1) Have you had a cough?
2) Have you had a fever?
3) Have you been around anyone exhibiting these symptoms within the past 14
4) Are you living with anyone who is sick or quarantined?
EXTENDED SAFETY MEASURES:
We will be taking the temperatures of all staff at the beginning of the shift. If any staff member has a temperature of 100.4 degrees or higher, they will be sent home.
-We have moved our stations to accommodate a 6ft distance between them to protect all of our guests.
We will be sanitizing, as always, all tools, stations, chairs, shampoo bowls, dryers or any other contact surfaces with an EPA and State-board approved sanitizer.
We are asking our guests to only bring in the BARE MINIMUM of personal belongings to their appointment. Please leave large bags, purses, etc. in your car and bring in only the items you will need.
As always, we will be providing our clients with a freshly laundered/sanitized cape and towels during their service.
As always, all towels, smocks and capes will be laundered/sanitized after each use.
We will be disinfecting all solid surfaces including door handles, computers, phones, IPads, credit card reader etc. consistently throughout the day each time they are used.
You may notice modifications to our retail area. We have removed all back-stock of product. We have left two of each product for clients to view our inventory options. If you would like to purchase any product, please ask a team member and we will be happy to grab that for you out of our DISINFECTED INVENTORY.
We will provide a visual for clients who are at our front desk of 6ft spacing. We have placed SOCIAL-DISTANCING SYMBOLS signifying where clients should stand.
While we can’t wait for a time where we can give you a hug or shake your hand again, we will be refraining from any unnecessary PHYSICAL CONTACT.
Our team has been provided with additional training on disinfection and sanitation practices suited to reduce exposure and maintain overall safety regarding COVID-19 during your visit in our salon.
We are asking that all of our guests arrive at their appointments with CLEAN, DRY HAIR should you choose to not get a shampoo. Although, we are still offering our full services including a shampoo and blow-dry, should you not feel comfortable with either of these, you may choose to forgo the shampoo or blow-dry.
Our intention is to REDUCE CLIENT MOVEMENT throughout the salon as much as possible. Because of this, clients will now remain in their designated salon chair during any processing times, unless a dryer is necessary for the service. In this case, we have accommodated the 6ft distance between processing chairs.
We want you to know how much we value and appreciate each of you. Thank you for choosing Parlour 9 Salon & Spa, thank you for the love and support you constantly show us. As we navigate this uncharted territory together and restructure our business to meet current requirements, we want you to know that your safety and satisfaction is always our first priority. If you have any questions, please give us a call at 952-898-7272. We look forward to seeing you soon!
Owner of Parlour 9 Salon & Spa